GUEST MANAGEMENT
More flexibility in capacity management than any other reservations platform- period.
Break free from the ordinary reservation platforms and discover the extraordinary flexibility of CellarPass. While most platforms may seem alike, CellarPass stands out by offering you more control over capacity while attracting better-qualified guests.
Say goodbye to generic solutions and say hello to a platform that empowers your business to optimize operations and elevate the guest experience with or without managing floor plans.
With CellarPass, you gain unparalleled flexibility in managing your venue's capacity. Tailor your reservations to meet your unique needs, ensuring a smooth flow of guests while maintaining an intimate and personalized atmosphere. Maximize your resources and eliminate the headaches of overbooking or empty seats.
TABLEPRO FEATURES
No proprietary hardware required, simply sign up, create your schedule, download the app and you'll be booking guests in minutes.
Easily book, reschedule or cancel reservations in just a couple of taps.
Easily lookup existing customers and automatically apply discounts for club members and special guests.
Easily override default deposit policies, allowing you to book a reservation without requiring payment.
Apply discount codes that can apply dollar-amount or percentage based discounts.
Easily create a private booking on the fly, setting custom deposit policies, confirmation messaging and more.
Seamless integrations to leading eCommerce and club management solutions to identify club members.
Technical support that provides you the answers and skills to become a power user.
TablePro introduces a dynamic waitlist capability for guests who arrive without a reservation, ensuring a smooth seating experience.
With this feature, you can accurately forecast the availability of the next table based on their party size. Seamlessly communicate with guests by sending a text message when their table is ready, enabling you to promptly guide them to their assigned seating.
Say goodbye to long wait times and welcome guests with efficiency and personalized service.
Party size
Estimated wait time
Text messaging
Guest notes
TablePro goes beyond traditional restaurant management solutions. It has been meticulously designed to cater specifically to the complexities of tasting rooms and their diverse seating arrangements.
With TablePro, you can effortlessly handle multiple floor plans and unique seating objects, such as rounds, bar stools, high boys, couches, sectionals, and even picnic tables. No other reservations platform offers the same level of flexibility when it comes to table management.
Bar stools
Rounds
Rectangles
Couches
Sectionals
Picnic tables
Effortlessly access a comprehensive overview of all your party-related information with the Daily Summary report.
This high-level view empowers you to swiftly identify special guests, cater to unique requests, and stay informed about the expected arrival time of your first guests. Stay ahead of the game and streamline your operations with this essential tool, ensuring that no detail goes unnoticed.
The Daily Summary report provides you with the key insights you need to deliver exceptional guest experiences from the moment they step through your doors.
Guest tags
Visit tags
identify special guests
Daily visit metrics
Efficiently manage your seating arrangements with the TablePro Seating Report, designed to swiftly identify potential seating conflicts. And CellarPass shines when it comes to flexibility of seating your guests.
This invaluable tool enables you to stay on top of guests who may overstay their reserved times, giving you real-time insights into their current table status, whether they are seated or enjoying their first course, and estimating their expected end time.
With the TablePro Seating Report, you can proactively address seating conflicts, optimize turnover, and ensure a seamless visit for all your guests.
Seating assignments
Server assigments
Turn time
Identify conflicts
Easily assess the total number of covers for the day by each server and their current workload with TablePro's Covers Report.
This insightful tool offers a timeline view, allowing you to visualize fluctuations in seatings and turn times attributed to each server. By tracking the total number of guests, you can identify the distribution between walk-ins and prior reservations, while also noting any instances of "no shows".
With TablePro's Covers Report, you gain a comprehensive understanding of server performance, guest flow, and reservation management.
Assigned servers
Reservations
Walk-ins
No shows
CellarPass goes beyond just managing capacity. We connect you with a community of discerning guests who appreciate and seek out exceptional experiences.
Attract the right audience, the wine enthusiasts, the connoisseurs, and the true appreciators of your craft. With CellarPass, you can curate unforgettable experiences that leave a lasting impression on your guests, ensuring their loyalty and advocacy for your brand.
Don't settle for ordinary when CellarPass offers extraordinary control and attracts the best-suited guests for your business. Take the leap and experience the difference that CellarPass can make. Elevate your reservation system and create a memorable guest journey that sets you apart from the moment they book on your website through their arrival on property.
Tasting rooms
Wineries
Breweries
Distilleries