The Synergy Commerce Support Lead will be responsible for troubleshooting and reporting issues to development
We are seeking a skilled and experienced Technical Support Specialist to join our team and provide dedicated support for our new Synergy Commerce DTC (Direct-to-Consumer) platform. The Technical Support Specialist will be responsible for handling inbound support calls from customers, making outbound support calls to clients, troubleshooting technical issues, and reporting bugs to the development team. The successful candidate will have a strong technical aptitude, excellent communication skills, and a customer-centric approach.
Responsibilities:
If you are a technical support professional with a passion for customer satisfaction and a strong aptitude for troubleshooting technical issues, we would love to hear from you. Join our team and be part of an exciting new venture with the Synergy Commerce DTC platform!
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